FREQUENTLY ASKED QUESTIONS
Where are your models made?
Everything Alpeaks sells is manufactured in our small shop in Jacksonville, FL. All tools, packaging material, and all of the materials and tools used are made in the USA.
What materials are used in your models?
The models and base plates are made of aluminum and held together with stainless steel machine screws.
What materials do you use to package your models?
We use recycled cardboard boxes and Kraft paper to ship your items as securely and responsibly as possible.
Do you wholesale?
Yes, please contact us at firstname.lastname@example.org for wholesale inquiries.
What is your return policy?
We stand by everything we sell. If you are unhappy with an item, send it back in new condition within 30 days for a full refund excluding shipping.
If you'd like to exchange an item, please contact us prior to returning the item so we can make shipping arrangements. Return shipping costs will be the responsibility of the customer.
See our full return policy here.